Jilibde's Terms and Conditions — Your Rights & Responsibilities

1 General Terms & Conditions

By using the jilibde website and application (hereinafter referred to as the "Platform" or "we"), you agree to comply with these Terms and Conditions. These terms have been drafted in accordance with international gaming laws and applicable regulations.

Jilibde reserves the right to modify these Terms and Conditions at any time. If changes are made, we will post a notice on the Platform and notify you by email. Continued use of the Platform after such changes will be deemed acceptance of the new terms.

Scope of Application

These Terms and Conditions apply to all jilibde services, games, promotions, and customer support activities. If you disagree with any part of these terms, please stop using jilibde.

2 Account Registration & Eligibility

Age Restriction

To register an account and play games on jilibde, you must be at least 18 years of age or older We may request identity documents for age verification at any time. Any account found to belong to a minor will be closed immediately, and deposited funds may not be returned.

One Account Policy

Each individual may only open one jilibde account. If multiple accounts are found under the same person, all accounts will be closed and any bonuses will be cancelled.

Providing Accurate Information

• You must provide complete, truthful, and accurate information at the time of registration.
• Your name, date of birth, and contact details must be accurate.
• Providing false information may result in account closure and forfeiture of funds.
• Please contact the support team if you need to update any of your information.

Password & Security

Keep your account password confidential. jilibde will not be liable for any unauthorized access to your account unless it results from our own negligence. Report any suspicious activity to support immediately.

3 Deposit & Payment Policy

Please read the following terms carefully before making a deposit on jilibde. We support a variety of payment methods, including mobile banking, e-wallets, and bank transfers.

Deposit Terms

• You may only deposit from a payment account registered in your own name.
• The use of third-party payment methods is strictly prohibited.
• The minimum deposit amount may vary depending on the payment method.
• Deposits are generally credited to your account instantly.
• If a delay occurs due to a technical issue, please provide the transaction reference to our support team.

Currency & Conversion

Jilibde supports transactions in multiple currencies, including BDT. The applicable exchange rate will be displayed for any currency conversion. If a conversion fee applies, you will be informed in advance.

4 Withdrawal Policy

KYC (Know Your Customer) verification must be completed before withdrawing winnings from jilibde. This is done to protect your security.

General Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• A minimum withdrawal amount applies; please check the payments page for the latest details.
• Withdrawals may be delayed if KYC verification has not been completed.
• Standard withdrawals are processed within 24 hours.
• Bank transfers may take 3–5 business days to process.

Reasons for Withdrawal Rejection

Jilibde may withhold or cancel a withdrawal for the following reasons:

• Failure to submit KYC documents, or submission of unacceptable documents.
• Wagering requirements for the bonus have not been met.
• Detection of suspicious activity on the account.
• Evidence of third-party payment methods being used.

5 Bonus & Promotion Terms

Jilibde regularly offers various bonuses and promotions. Each offer has its own terms, which should be read carefully before acceptance.

General Bonus Terms

• Accepting a bonus requires you to fulfil the associated wagering requirements.
• Bonus balances cannot be withdrawn before the wagering requirements have been met.
• Each bonus has a set expiry date; any unused bonus will be forfeited once it expires.
• Multiple bonuses may not be active at the same time.
• Jilibde reserves the right to modify or cancel any bonus offer.

Bonus Abuse

Misuse of the bonus system is strictly prohibited. This includes claiming bonuses across multiple accounts, circumventing wagering requirements through betting patterns, and using any software or bots. If such activity is detected, the bonus will be forfeited.

6 Gaming Rules

All games on jilibde operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random and cannot be manipulated by anyone.

Responsible Gaming

• Ensure you have a stable internet connection while playing.
• If you are disconnected, the game result will be saved on the server.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• The dealer's decision in Live Casino games is final.

Dispute Resolution

If you have a dispute regarding a game outcome, notify jilibde support within 72 hours. We will review the server logs and issue an impartial decision. Server records shall serve as the final and conclusive evidence.

7 Prohibited Activities

The following activities are strictly prohibited on jilibde. Violations may result in permanent account closure and forfeiture of funds.

• Fraud: Using a false identity or fraudulent documents.
• Money Laundering: Using the Platform for the purpose of laundering illicit funds.
• Bot Usage: Playing games using automated software or bots.
• Collusion: Colluding with other players to gain an unfair advantage.
• Hacking: Attempting to breach the platform's systems or security infrastructure.
• Minors' Access: Allowing anyone under 18 to access or use your account.
• Multiple Accounts: Opening multiple accounts to take advantage of bonuses.

8 Account Suspension & Closure

Jilibde's Rights

Jilibde reserves the right to temporarily or permanently suspend any account, at any time and for any reason — particularly if:

• Evidence of a terms and conditions violation is found.
• Suspicion of fraud or money laundering.
• A directive is received from a regulatory body or law enforcement authority.
• Unusual activity is detected on the account.

Self-Account Closure

You may close your account at any time by contacting support. You will be given the opportunity to withdraw any remaining balance before closure, provided no violations have occurred.

9 Responsible Gaming

Jilibde believes gaming is for entertainment. We place the highest importance on our players' mental well-being and financial safety.

Protective Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given period.
• Session Limit: Set a limit on how long you play in one session.
• Cooling-Off: Temporarily pause your gaming activity.
• Self-Exclusion: Exclude yourself from your account for an extended period.

10 Legal Matters & Limitation of Liability

Limitation of Liability

Jilibde shall not be held liable for the following:

• Game loss due to internet disconnection.
• Issues with a third-party payment provider.
• Account information compromised due to the player's own negligence.
• Service disruptions caused by natural disasters or unforeseen circumstances.

Applicable Law

These Terms and Conditions operate under an international gaming license and are governed by the laws of the relevant jurisdiction. Any disputes will first be addressed through negotiation.

Right to Amend

Jilibde reserves the right to amend these Terms and Conditions at any time. For significant changes, we will provide at least 7 days' notice. Continued use of the Platform after any changes constitutes acceptance of the updated terms.